Dementia Care Home

Coble House

North View, Whitley Bay, Tyne and Wear, NE26 2EU

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds52
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-03-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families have noticed that care staff are friendly during their daily routines and interactions. The approachable nature of the team comes through in the regular care activities throughout the day.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness60
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-03-18

  • Is this home safe?

    Good
    Safe was rated Good at the February 2020 inspection. The home provides nursing care across 52 beds and lists dementia as a specialism, meaning the bar for safe practice is higher than in a standard residential home. A monitoring review in July 2023 found no evidence requiring reassessment of the Good rating. No specific details about staffing ratios, falls management, medicine systems, or infection control are included in the published summary.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the February 2020 inspection. This domain covers training, care planning, health monitoring, and how the home assesses and meets individual needs. Dementia is a listed specialism, which means inspectors would have expected to see dementia-specific training and care planning in place. No specific detail about training content, care plan quality, GP access arrangements, or nutrition is included in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the February 2020 inspection. This domain covers staff warmth, dignity, respect, privacy, and how well staff treat the people in their care. No direct observations, resident quotes, or family testimony are recorded in the published summary. The Good rating indicates inspectors were satisfied overall, but without specific examples it is not possible to describe what that looks like in practice at Coble House.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the February 2020 inspection. This domain covers whether the home adapts to individual needs, provides meaningful activities, supports independence, and handles complaints well. Dementia is a listed specialism, which means responsiveness to the specific and changing needs of people with dementia would have been considered. No specific detail about the activities programme, individual engagement, or complaint handling is included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the February 2020 inspection. The home has a named registered manager (Mrs Maria McPherson) and a nominated individual (Miss Karen Harkin) listed, confirming a formal leadership structure. The July 2023 monitoring review found no evidence requiring reassessment of the rating. No specific detail about management visibility, staff culture, governance processes, or how the home handles concerns is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides residential care for adults over 65 and younger adults who need support. They also specialise in caring for people living with dementia. Coble House welcomes residents with dementia as part of their residential care service. The team has experience supporting people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Coble House holds a Good rating across all five inspection domains, which is a positive foundation. However, the published inspection report contains very little specific detail, observations, or testimony, so most scores sit in the mid-range where evidence is present but generic rather than confirmed by direct observation or quotes.

Homes in North East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families have noticed that care staff are friendly during their daily routines and interactions. The approachable nature of the team comes through in the regular care activities throughout the day.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering Coble House for someone you love, arranging a visit will give you the clearest picture of whether it feels right for your family.

DCC Recommendation

Worth a visit

Coble House, on North View in Whitley Bay, was rated Good across all five inspection domains at its last inspection in February 2020. That consistent Good rating, confirmed as still appropriate at a monitoring review in July 2023, means inspectors found no significant concerns about safety, staffing, care quality, or management. The home is run by Akari Care Limited with a named registered manager in post, which is a basic but important structural marker. The main limitation here is that the published report contains very little specific detail: no direct observations, no resident or family quotes, and no concrete examples of what Good looks like day to day at Coble House. That means you are working with a rating rather than a picture. The inspection is now over five years old, which is a significant gap in an industry where quality can shift quickly with staffing changes or ownership pressures. Before making a decision, visit in person, ask to see last week's actual staffing rota, request a mealtime visit, and ask the manager directly how the home has changed since early 2020.

The three questions to ask when you visit

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In Their Own Words

How Coble House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Coble House says about itself

Traditional care home where cleanliness standards shine through daily

Coble House – Expert Care in Whitley Bay

Coble House in Whitley Bay offers residential care with a focus on maintaining a clean, well-kept environment. This North East care home welcomes adults over 65 and younger adults with care needs, including those living with dementia. The home takes particular pride in its housekeeping standards.

Care & specialisms

Who they care for

    The home provides residential care for adults over 65 and younger adults who need support. They also specialise in caring for people living with dementia.

    How they describe their dementia care

    Coble House welcomes residents with dementia as part of their residential care service. The team has experience supporting people at different stages of their dementia journey.

    “If you're considering Coble House for someone you love, arranging a visit will give you the clearest picture of whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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